TCC  Car Auctions

TCC Car Auctions — Terms of Use

Last Updated: 13 September 2026

1. Introduction

These Terms of Use govern access to and use of the TCC Car Auctions mobile application, website, administrative systems, auction system, and related services collectively referred to as the "Platform."

The TCC Car Auctions Platform is licensed to and commercially operated by TCC Car Auctions LLC ("TCC Car Auctions LLC", "we", "our", or "us").

The Platform is developed and technically managed by T C C PORTAL ("TCC").

Copyright in the Platform software and associated intellectual-property rights, including source code, software architecture, APIs, technical designs, database structures, documentation, and other proprietary technology developed by TCC, are held by T C C PORTAL, except where third-party intellectual property is expressly identified.

TCC provides the technology underlying the Platform. TCC Car Auctions LLC operates the vehicle-auction business conducted through the Platform.

2. Acceptance of Terms

By logging in, accessing the Platform, bidding, purchasing a vehicle, using a Buy Now function, or otherwise using TCC Car Auctions, you confirm that you have read, understood, and agree to these Terms of Use.

If you do not agree to these Terms, you must not use the Platform.

Continued use following amendments constitutes acceptance of the revised Terms.

3. User Eligibility and Account Creation

TCC Car Auctions is a restricted Platform intended for approved vehicle Dealers and other authorized users, including managers, staff, and other commercial users who have been granted access for legitimate business purposes.

The application does not provide public self-registration.

User accounts are created only following an offline application, verification, authorization, or approval process conducted or approved by TCC Car Auctions LLC. Accounts may be issued to approved Dealers, managers, staff, and other authorized business users according to their assigned role.

Depending on the user's role, access may require the Dealer, manager, staff member, or other authorized user to:

  • Be legally permitted to purchase or trade vehicles
  • Hold any required commercial licence
  • Provide accurate business information
  • Provide trade-licence information
  • Provide identification where requested
  • Demonstrate authority to represent the relevant business
  • Be legally capable of entering binding commercial agreements
  • Complete any verification required by TCC Car Auctions LLC.

TCC Car Auctions LLC reserves the right to approve, reject, restrict, or revoke access for any Dealer, manager, staff member, or other authorized user based on reasonable commercial, legal, operational, fraud-prevention, compliance, role-based access, or security considerations.

4. Login Credentials and Account Security

Approved users will receive login credentials from TCC Car Auctions LLC or an authorized administrator acting on its behalf.

Users may be required to change the initial password after first login.

Each user is responsible for:

  • Maintaining confidentiality of credentials
  • Protecting the account against unauthorized access
  • Ensuring that only authorized persons access the account
  • Maintaining accurate account information
  • Reporting suspected unauthorized access promptly

An account must not be sold, transferred, shared with unauthorized persons, or otherwise misused. Managers and staff must use only the access rights assigned to their role.

Activity carried out through a user's credentials may be treated as activity authorized by that user and, where applicable, by the business or Dealer account to which the user is assigned, unless TCC Car Auctions LLC has been notified of unauthorized access.

5. Auction Participation

Only approved and authorized Dealers may participate in auctions unless expressly stated otherwise.

Managers, staff, and other authorized users may access administrative, operational, listing, inspection, reporting, or account-management functions only to the extent permitted by their assigned role. They may not place bids or enter vehicle-purchase commitments unless they are separately authorized to act for an approved Dealer.

Binding Bids

Every bid submitted through the Platform constitutes a binding commercial offer by the Dealer to purchase the relevant vehicle at the bid amount submitted, subject to the applicable auction terms.

Dealers are responsible for reviewing bid amounts before submission.

Successful Bids

A Dealer may become the successful bidder where:

  • The Dealer has the highest qualifying bid when the auction closes; and
  • Any applicable reserve price has been satisfied;

or where the Dealer successfully completes an available Buy Now transaction.

A successful Dealer is obligated to complete the purchase in accordance with the applicable payment and collection requirements.

6. Auction Types

Reserve Auctions

Unless expressly identified otherwise, an auction may be subject to a reserve price.

The reserve price may be confidential.

The highest bid does not automatically result in a completed sale where the applicable reserve price has not been achieved.

Non-Reserve Auctions

Where an auction is expressly identified as Non-Reserve, the vehicle may be sold to the highest qualifying bidder in accordance with the auction conditions.

Buy Now

Certain vehicles may include a Buy Now option.

Where a Dealer confirms the Buy Now transaction, the Dealer agrees to purchase the vehicle at the displayed Buy Now price and applicable charges.

Such confirmation constitutes a binding transaction.

7. Vehicle Information

Vehicle listings may contain information including:

  • Photographs
  • Videos
  • Mileage
  • Specifications
  • Inspection information
  • Condition reports
  • Damage information
  • Vehicle-history information
  • Seller-supplied information

Reasonable efforts may be made to provide accurate information.

However, some vehicle information may originate from:

  • Vehicle owners
  • Sellers
  • Inspection providers
  • External data providers

Such information may not always be independently verified by TCC Car Auctions LLC or TCC.

Dealers are responsible for reviewing all available information before bidding.

8. Vehicle Condition

Unless expressly stated otherwise, vehicles are offered on an as-is and where-is basis, subject to the information made available through the Platform.

Dealers are expected to review:

  • Vehicle photographs
  • Inspection information
  • Damage disclosures
  • Specifications
  • Mileage
  • Auction notes
  • Other available documentation

before submitting a bid.

To the maximum extent permitted by applicable law, TCC Car Auctions LLC and TCC are not responsible for defects that were disclosed, reasonably identifiable from available information, or unknown to them at the time of sale.

Nothing in these Terms limits any liability that cannot legally be excluded.

9. Payments and Charges

Unless stated otherwise for a particular auction:

  • Payment must normally be completed within 24 hours following confirmation of a successful purchase.
  • Vehicle prices may exclude VAT.
  • Registration charges may apply.
  • Transportation costs may apply.
  • Auction or processing charges may apply.
  • Other transaction-related charges may apply where disclosed.

Failure to complete payment when due may result in:

  • Account suspension
  • Cancellation of the transaction
  • Restrictions on future bidding
  • Recovery of applicable losses or charges
  • Other remedies available under applicable agreements or law

10. Vehicle Collection and Delivery

Successful Dealers are responsible for arranging collection or delivery of purchased vehicles in accordance with instructions provided by TCC Car Auctions LLC.

Additional:

  • Storage
  • Transport
  • Handling
  • Administration

charges may apply where a vehicle is not collected within the required period.

11. User Conduct

All users, including Dealers, managers, staff, and other authorized users, must not:

  • Provide false or misleading information
  • Place false bids
  • Place bids without genuine intention to complete a purchase
  • Manipulate auction outcomes
  • Use multiple accounts to manipulate bidding
  • Impersonate another Dealer, manager, staff member, or user
  • Engage in fraudulent conduct
  • Engage in abusive or threatening behavior
  • Attempt unauthorized access
  • Interfere with Platform functionality
  • Introduce malicious code
  • Scrape Platform data without authorization
  • Reverse engineer Platform software
  • Circumvent Platform security
  • Misuse Dealer, user, seller, vehicle-owner, or other confidential information

12. Off-Platform Circumvention

Dealers must not intentionally circumvent TCC Car Auctions to conclude a direct vehicle transaction arising from an introduction, listing, opportunity, seller, or vehicle first made available through the Platform.

Where intentional circumvention occurs, TCC Car Auctions LLC may pursue:

  • Contractual commissions
  • Applicable charges
  • Damages
  • Account suspension
  • Account termination
  • Other remedies available under applicable agreements and UAE law

Any specific commission or penalty applicable to a Dealer may be governed by the Dealer's separate commercial agreement with TCC Car Auctions LLC.

13. Suspension and Termination

TCC Car Auctions LLC may suspend, restrict, or terminate access for any Dealer, manager, staff member, or other authorized user where reasonably necessary, including where:

  • These Terms are breached
  • Fraud or abuse is suspected
  • Payment obligations are not met
  • User, Dealer, business, or account information is inaccurate
  • Required licences or credentials expire
  • Platform security is threatened
  • Unauthorized use occurs
  • Continued access presents commercial, legal, financial, operational, or security risk

Termination does not eliminate obligations arising from transactions entered into before termination.

14. Copyright and Intellectual Property

Copyright in the TCC Car Auctions software and intellectual-property rights relating to technology developed by TCC are held by T C C PORTAL.

This may include rights relating to:

  • Software
  • Source code
  • Application architecture
  • APIs
  • Database structures
  • Platform interfaces
  • Technical design
  • Technical documentation
  • Algorithms
  • Platform functionality
  • Proprietary technology
  • Software-generated graphics and interface elements

The Platform is commercially operated by TCC Car Auctions LLC under licence.

Except for the limited right to access and use the Platform in accordance with these Terms and assigned permissions, no intellectual-property rights are transferred or granted to Dealers, managers, staff, or other authorized users.

Dealers, managers, staff, and other users must not, without authorization:

  • Copy Platform software
  • Reproduce proprietary Platform materials
  • Modify Platform software
  • Reverse engineer the Platform
  • Distribute Platform technology
  • Sublicense Platform technology
  • Resell proprietary technology
  • Create unauthorized derivative works

Vehicle photographs, vehicle information, trademarks, third-party software, and other third-party content remain subject to the intellectual-property rights of their respective owners.

15. Role of T C C PORTAL

TCC acts as the developer, technology manager, and software intellectual-property rights holder in relation to the TCC Car Auctions Platform.

TCC does not, solely because it develops or technically manages the Platform:

  • Own the vehicles offered for auction
  • Sell the vehicles
  • Purchase the vehicles
  • Act as the Dealer
  • Act as the vehicle owner
  • Become the commercial party to individual vehicle transactions
  • Assume TCC Car Auctions LLC's commercial obligations as auction operator

Vehicle-auction activities conducted through TCC Car Auctions are commercially operated by TCC Car Auctions LLC.

16. Platform Availability

Reasonable efforts will be made to maintain Platform availability.

However, uninterrupted operation cannot be guaranteed.

Availability may be affected by:

  • Internet connectivity
  • Hosting providers
  • Third-party systems
  • Software defects
  • Maintenance
  • Cybersecurity incidents
  • Device problems
  • Network failures
  • Force majeure
  • Circumstances outside reasonable control

Where a material technical issue affects auction integrity, TCC Car Auctions LLC may, where reasonably appropriate:

  • Extend an auction
  • Suspend an auction
  • Cancel an auction
  • Restart an auction
  • Take other appropriate corrective action

17. Limitation of Liability

To the maximum extent permitted by applicable law, neither TCC Car Auctions LLC nor TCC shall be liable for indirect, incidental, special, or consequential losses arising solely from matters such as:

  • Temporary Platform unavailability
  • Internet failures
  • Device failures
  • Missed bidding opportunities caused by connectivity issues
  • Unauthorized account use resulting from compromised credentials
  • Third-party service failures
  • Reliance on inaccurate information supplied by third parties

Nothing in these Terms limits liability that cannot lawfully be excluded.

18. Privacy

Processing of personal and business information is governed by the TCC Car Auctions Privacy Policy, available at:

https://tcccarauctions.com/privacy-policy

19. Account Closure

Because user accounts are created administratively, account closure or deactivation requests must be submitted to the Platform operator or the relevant authorized administrator.

Authorized users may request closure or deactivation of their account, subject to role and business-account requirements, by contacting:

Info@tcccarauctions.com

Closure of an account does not automatically erase transaction or business records that must reasonably be retained for:

  • Accounting
  • Taxation
  • Legal compliance
  • Fraud prevention
  • Security
  • Dispute resolution
  • Contract enforcement

20. Changes to these Terms

These Terms may be amended from time to time to reflect:

  • New Platform functionality
  • Changes in auction procedures
  • Commercial changes
  • Technology changes
  • Security requirements
  • Legal requirements
  • Regulatory requirements

The current version will be available at:

https://tcccarauctions.com/terms-of-use

The Last Updated date above identifies the latest revision.

21. Governing Law and Jurisdiction

These Terms are governed by the laws applicable in the United Arab Emirates and the Emirate of Dubai.

The parties should first attempt to resolve disputes through good-faith negotiation.

Where a dispute cannot be resolved amicably, it shall be submitted to the competent courts of Dubai, United Arab Emirates, unless another binding written agreement between the relevant parties provides otherwise.

22. Contact Information

Licensed Platform Operator

TCC Car Auctions LLC
Dubai, United Arab Emirates

Website: https://tcccarauctions.com
Support: Info@tcccarauctions.com

Platform Developer and Technology Manager

T C C PORTAL
Dubai, United Arab Emirates

TCC Car Auctions is developed and technically managed by T C C PORTAL.

Copyright in the software and associated intellectual-property rights developed by TCC are held by T C C PORTAL, subject to applicable third-party rights.